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Privacy Policy

At Daacoworks, we are committed to protecting the privacy and security of our users' personal information. This Data Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to safeguard it.

1 . Information Collection

1.1 Personal Information

We may collect personal information from users, including but not limited to:

  • Name

  • Email address

  • Contact information

  • Billing details

 

2. Use of Information

2.1 Providing Services

We use the collected information to deliver our services, including:

  • Setting up and managing user accounts

  • Processing payments

  • Providing customer support

 

2.2 Improving Services

We may analyze the collected data to improve our services, enhance user experience, and develop new features.

 

2.3 Communication

We may use the provided email address to send periodic updates, newsletters, or important service-related information. Users can opt out of these communications at any time.

3. Data Security

We take appropriate security measures to protect users' personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure socket layer (SSL) encryption

  • Regular security audits

  • Strict access controls

 

4. Data Retention

We retain users' personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

5. Data Disclosure

We do not sell, trade, or transfer users' personal information to third parties without explicit consent, except in the following situations:

  • Compliance with legal obligations

  • Protection of our rights or safety

  • Facilitation of third-party services integral to our operations (e.g., payment processors)

 

6. User Rights

Users have the right to:

  • Access, update, or delete their personal information

  • Object to or restrict the processing of their personal information

  • Request a copy of their personal information

 

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and collect usage data. Users can control cookies through their browser settings.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

 

9.Updates to this Policy

We reserve the right to update this Data Privacy Policy periodically. Users will be notified of any material changes via email or through prominent notices on our website.

10. Usage of Customer Data

 

10.1 Data Processing

We process customer data on behalf of our users in order to provide our services effectively. The data you provide to us may include personal information and other relevant data necessary for the functioning of our services.

10.2 Purpose of Data Usage

We use customer data for the following purposes:

  • To deliver the requested services and fulfill our contractual obligations.

  • To personalize and enhance the user experience.

  • To improve our services, develop new features, and conduct data analysis and research.

  • To communicate with customers, provide customer support, and respond to inquiries.

  • To send important service-related notifications, updates, and administrative messages.

  • To ensure the security and integrity of our systems and prevent fraudulent or unauthorized activities.

  • To comply with legal obligations and enforce our terms of service.

 

10.3 Data Sharing and Disclosure

We do not share customer data with third parties except in the following circumstances:

  • With the customer's explicit consent or instruction.

  • With trusted third-party service providers who assist us in delivering our services and who have agreed to maintain the confidentiality and security of the data.

  • If we are legally obligated to disclose the data in response to a valid legal request, such as a court order or government demand.

 

10.4 Data Anonymization and Aggregation

We may aggregate and anonymize customer data to generate statistical or analytical insights for our internal use or for sharing with third parties. These aggregated and anonymized insights do not identify individual customers.

10.5 Data Retention

We retain customer data for as long as necessary to fulfill the purposes outlined in this policy and as required by applicable laws. Upon termination of a user's account, we will securely delete or anonymize their data, unless retention is necessary to comply with legal obligations or protect our rights.

10.6 International Data Transfers

We may transfer and store customer data to servers located in countries outside the jurisdiction in which the data was collected. By using our services, customers consent to the transfer of their data to these international locations, which may have data protection laws that differ from their home jurisdiction.

10.7 Your Data Rights

Customers have certain rights regarding their personal information, including:

  • The right to access, update, or correct their data.

  • The right to withdraw consent or object to the processing of their data.

  • The right to request the erasure or deletion of their data under certain circumstances.

  • The right to receive a copy of their data in a structured, commonly used, and machine-readable format.

11. General Data Protection Regulation (GDPR) Compliance

11.1 Data Controller and Data Processor

For the purposes of the General Data Protection Regulation (GDPR), when processing personal data of individuals located in the European Economic Area (EEA), Daacoworks acts as either a Data Controller or a Data Processor, depending on the specific context of the data processing activities.

11.2 Legal Basis for Data Processing

We will only process personal data of individuals located in the EEA on lawful bases as outlined in the GDPR. These legal bases may include the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, or legitimate interests pursued by Daacoworks or a third party.

11.3 Rights of Data Subjects

Data subjects located in the EEA have certain rights under the GDPR, including:

  • The right to be informed about the collection and use of their personal data.

  • The right to access their personal data and request information about how it is processed.

  • The right to rectify any inaccurate or incomplete personal data.

  • The right to erasure ("right to be forgotten") under certain circumstances.

  • The right to restrict the processing of their personal data.

  • The right to data portability, allowing them to obtain and reuse their personal data for their own purposes across different services.

  • The right to object to the processing of their personal data in certain situations.

  • The right not to be subject to automated decision-making, including profiling, that significantly affects them.

11.4 Data Transfers Outside the EEA

If we transfer personal data from individuals located in the EEA to countries or organizations located outside the EEA, we will ensure that appropriate safeguards are in place to protect the data in accordance with the GDPR requirements. These safeguards may include using standard contractual clauses approved by the European Commission or relying on an adequacy decision by the European Commission.

11.5 Data Breach Notification

In the event of a data breach that may result in a risk to the rights and freedoms of individuals, we will promptly notify the relevant supervisory authority and, if required by the GDPR, affected individuals, providing all necessary information about the nature of the breach, the data involved, and the mitigation measures taken.

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